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Sharing is Caring

1/22/2015

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When you receive excellent Customer Service, do you take the time to find a Manager and share that Associate's performance with them? 

Why not? 

You certainly would if the interaction had gone badly, no?

Taking the time to make sure a Manager knows one of his Team Members is doing well could pay off for you on future visits.  The Manager would not only be able to commend the Associate on a job well done, but can also use it as a training tool to reinforce "best practices" with the rest of the Team.

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